Privacy Policy
At G&G Aesthetic Clinic (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our website, contact our clinic, or book a consultation, in line with Singapore’s Personal Data Protection Act 2012 (PDPA).
1. Information We Collect
We may collect the following types of information:
Personal data you provide
When you fill out a contact form, request an appointment, or get in touch with us (including by WhatsApp, phone or email), we may collect:
your name
email address
phone or WhatsApp number
the concern or treatment you are interested in
any information you choose to include in your message
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
IP address
browser type
device information
pages visited
date and time of your visit
referring website
2. How We Use Your Information
We may use your information to:
respond to enquiries and appointment requests
provide information about our treatments and services
manage bookings and clinic communication
improve our website and user experience
comply with legal and regulatory obligations
We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.
3. Booking and Third-Party Services
Our website may include links to third-party services such as WhatsApp, booking platforms and map services. If you use these services, your information may be processed by those third parties according to their own privacy policies.
We are not responsible for the privacy practices of third-party websites or services.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and better understand how visitors use the site.
Cookies may be used to:
remember user preferences
measure website performance
support analytics tools
You can usually control or disable cookies through your browser settings.
5. How We Share Information
We do not sell your personal data.
We may share information with trusted service providers who help us operate our website, manage bookings, process communications, or support clinic operations. We may also disclose information where required or permitted by law.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including responding to enquiries, managing appointments, and meeting legal and regulatory requirements.
7. Data Security
We take reasonable technical and organisational measures to help protect your personal data against unauthorised access, loss, misuse or disclosure. However, no method of transmission or storage can be guaranteed to be completely secure.
8. Your Rights
Under the PDPA, you may:
request access to your personal data
request correction of inaccurate personal data
withdraw your consent to our collection, use or disclosure of your personal data
To make a request, please contact us using the details below. We will respond as soon as reasonably possible.
9. Children’s Privacy
Our website and services are not intended for children, and we do not knowingly collect personal data from individuals under the age required by applicable law.
10. Visitors from Outside Singapore
Our clinic is in Singapore. If you visit our website from another country, your information may be processed and stored in Singapore or other jurisdictions where privacy laws may differ from those in your location.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices. Any updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your personal data is handled, please contact us:
G&G Aesthetic Clinic
26 Pagoda Street, Singapore 059187
info@ggaesthetic.com
+65 8981 6399